Lost Property

Lost Property

London has a large and developed transport network which includes private transport and public services as well. London’s public transport is the central hub for the United Kingdom in rail, air and road transport. Transport for London (TfL) controls a majority of the Public transport.

Find Your Lost Property

Transport for London (TfL) take the responsibility for property found in the following services. More than 220,000 pieces of lost property are found each and every year by (TfL). Properties are kept for few days and then they are sent to TfL’s Lost Property Office.

  • London Buses
  • London Underground
  • Docklands Light Railway
  • (TfL) Rail
  • Victoria Coach Station
  • London Overground (Trains)
  • Black cabs (taxis)
  • Emirates Air Line

Bus, Overground and Tubes

The properties found in the above transports are usually held locally for two days before being sent to TfL’s Lost Property Office. It is best to contact over the telephone or to visit the specific station if you have lost your property within past two days.

Docklands Light Railway (DLR)

The properties found in the Docklands Light Railway are kept at the Poplar station for 48 hours and then it is sent to TfL’s Lost Property Office.


The property found in London Taxis (Black Cabs) are handed over to the police station and then it is sent to TfL’s Lost Property Office.

Making an Enquiry

There are three ways to enquire whether your property has arrived at the Lost Property Office

  1. You can enquire by visiting the Lost Property Office (close to Baker Street underground station)
    Visiting Hours – Monday to Friday (between the hours of 08:30 and 16:00)
  2. You can also enquire by telephoning 0343 222 1234
  3. You can make a written enquiry either by (Posting or faxing a letter) or (Completing the on-line form)

Details that you need to provide

  1. Name, Address and E-mail (If you have one)
  2. Details of property lost – as much detail as you can provide
  3. Details of where and when the property was lost
  4. For Mobile phones – Phone make and Model, Mobile phone service, IMEI number of the phone or your SIM card number

You can send the Postal Enquiries to the following Address

TfL Lost Property Office
200 Baker Street
London NW1 5RZ

Fax enquiries should be sent to:
Fax: 020 7918 1028

Properties can be returned to you in person at Baker Street or by Post. A restoration fee, the award for the taxi driver and postage costs need to be paid in advance before your property can be restored to you.

At Low Fate Airport Cars, we strive to keep our customer’s airport travelling cost to the cheapest and we continue to work with more drivers to keep our prices low. We take the full responsibility to our passengers belongings. Our cheap airport taxi service will always serve your need. Compared to most of our competitors we provide one of the cheapest airport taxi services in London.